Copyright Thinkific 2024
Copyright Thinkific 2024
Discover the latest strategies that are shaping the future of Customer Education.
With over 64% of industry leaders now embedding educational programs to enhance customer success and engagement, our report offers a comprehensive look at how these initiatives are influencing key business outcomes and enhancing ROI.
Customer Education:
Benchmarks and ROI Report
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Tackling Your Challenges Head-On
Are you facing challenges engaging a diverse audience with your educational content, or unsure how to measure the impact of your customer education programs? You may find it difficult to align your training efforts with broader business goals or to scale your initiatives as your customer base grows. You're not alone.
Our comprehensive report, based on our latest survey of 1,100+ customer success leaders, delves into these challenges and offers actionable data-driven insights, helping you transform obstacles into opportunities for growth. Learn about integrating education into customer success metrics and technology's critical role in delivering scalable and impactful learning experiences.
Strategic Insights to Elevate your Game
This report is your playbook for:
Strategic Integration
Discover how integrating customer education into every interaction helps elevate customer lifetime value and reduce churn.
Data-Driven Decisions
See how leading customer success leaders are using data to connect educational efforts with key performance indicators, proving the real ROI of their customer education initiatives.
Engaging Customer Experiences
Uncover how learning technology is transforming the delivery, management, and measurement of customer education, making it an indispensable tool in today's learning landscape.
Looking Ahead
Gain insights on the evolving role of customer education in business strategy and customer engagement.
Strategic Insights to Elevate your Game
This report
is your
playbook for:
Strategic Integration
Discover how integrating customer education into every interaction helps elevate customer lifetime value and reduce churn.
Data-Driven Decisions
See how leading customer success leaders are using data to connect educational efforts with key performance indicators, proving the real ROI of their customer education initiatives.
Engaging Customer Experiences
Uncover how learning technology is transforming the delivery, management, and measurement of customer education, making it an indispensable tool in today's learning landscape.
Looking Ahead
Gain insights on the evolving role of customer education in business strategy and customer engagement.
Thinkific + your business = Success
We are committed to building Subscription Academy as a go-to place for professionals on business best practices and hands-on knowledge on all-things-subscriptions. Thinkific Plus offers exceptional scalability.
Guy Marion
Chief Marketing Officer, Chargebee
We had an incredibly successful rollout. We were using Thinkific Plus within 4 weeks, and it had returned back 350 hours to our team within three months.
Jenn Hunter
Co-Founder and Director of Operations at PayShepherd
Get started fast.
See results sooner.
Whether building your first customer education program or migrating over from an existing platform, Thinkific Plus’ easy-to-use interface, access to world-class support, and a personalized 1:1 launch experience get your customer training program up and running quickly so you can stop churn in its tracks.
Prove the ROI of your customer education.
Thinkific Plus gives you the data, analytics, and actionable insights you need to recognize and maximize every customer's lifetime value, understand the business impact of your training, and demonstrate your success at every stage.
Designed to make you the hero of your business.
You want to help your customers succeed — and be successful in return. Thinkific has helped thousands of professionals exceed their customers’ expectations and win loyal fans and advocates for life. So you can sit back and take in all the glory from your team with our support by your side.
Designed to make you the hero of your business.
You want to help your customers succeed — and be successful in return. Thinkific has helped thousands of professionals exceed their customers’ expectations and win loyal fans and advocates for life. Learn more about how Thinkific Plus can support your customers.
Are you struggling to engage a diverse audience with your educational content or unsure how to measure the impact of your customer education programs?
You may find it difficult to align your training efforts with broader business goals or to scale your education initiatives as your customer base grows. You're not alone.
Our comprehensive report, based on our latest survey of 1,100+ customer success leaders, delves into these challenges and offers actionable data-driven insights, helping you transform obstacles into opportunities for growth. Learn about integrating education into customer success metrics and technology's critical role in delivering scalable and impactful learning experiences.
Tackling Your Challenges
Head-On
Thinkific + your business =
Success
“We are committed to building Subscription Academy as a go-to place for professionals on business best practices and hands-on knowledge on all-things-subscriptions. Thinkific Plus offers exceptional scalability."
Guy Marion
Chief Marketing Officer, Chargebee
“We had an incredibly successful rollout. We were using Thinkific Plus within 4 weeks, and it had returned back 350 hours to our team within three months.”
Jenn Hunter
Co-Founder and Director of Operations, PayShepherd
Get started fast.
See results sooner.
Whether building your first customer education program or migrating over from an existing platform, Thinkific Plus’ easy-to-use interface, access to world-class support, and a personalized 1:1 launch experience get your customer training program up and running quickly so you can stop churn in its tracks.
Prove the ROI of your customer education.
Thinkific Plus gives you the data, analytics, and actionable insights you need to recognize and maximize every customer's lifetime value, understand the business impact of your training, and demonstrate your success at every stage.
Designed to make you the hero of your business.
You want to help your customers succeed — and be successful in return. Thinkific has helped thousands of professionals exceed their customers’ expectations and win loyal fans and advocates for life. So you can sit back and take in all the glory from your team with our support by your side.
Designed to make you the hero of your business.
You want to help your customers succeed — and be successful in return. Thinkific has helped thousands of professionals exceed their customers’ expectations and win loyal fans and advocates for life. Learn more about how Thinkific Plus can support your customers.